Australia Post has been working with IE to develop its first in-store ‘LaunchPad’ application - a tool for Post Office staff to better support customers.
Australia Post has been delivering for the community, its customers and its people for more than 200 years. But how, the methods, and the products being delivered will continue to evolve. This is particularly true for the Post Office network.
To help ensure its Post Office network continues to remain relevant and sustainable into the future, Australia Post has been investing in new technologies to digitise the Post Office and equip its retail staff with the tools and capabilities to help their customers.
As part of its digital transformation, Australia Post engaged IE Digital to develop the first in-store ‘LaunchPad’ application.