IE | Our Services
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Our Services

IE is known for challenging best practice with innovation to create experiences that resonate more profoundly with people. As we help our partners discover new revenue streams and increased relevance — we transform brands, grow businesses and change people’s lives for the better.

Innovation

Whether you’re a vibrant startup or established business, we can help you revolutionise your customer experience by applying IE Thinking. Our solutions are created not just to satisfy, but to exceed the desires of the modern person.

Prototyping

Test before you invest so you can build business cases for change.

In-store & Event Activation

Use technology to engage and convert your audience in person.

Customer Experience Design

Ensure every interaction touch point delivers transactions.

Startup Business Planning

Start your journey as a means for you to go on.

Innovation + Experience

Since day one, we’ve helped brands do better at the checkout by putting their customers at the heart of every decision.

Implementation

Partner with one of our expert teams and create a best practice platform for your business. We’ll help grow your bottom line, reduce time to market and ensure you continue evolving to meet your customers’ needs.

Methodology

Use the agile development method to produce the best possible result.

Software

Meet your business needs with the best platforms - Demandware, Sitecore, Magento, Umbraco & Adobe AEM.

Responsive Design

Future proof your investment and ensure your platform remains relevant.

System Integration

Cover all the acronyms - Social media, product data/stock/sales (ERP), customer (CRM), fulfillment (EDM), SEO & SEM.

Business Analysis & Quality Control

Work with integrated teams who have the scale, skills and processes to efficiently analyse the correct outcomes ensuring the highest possible quality is delivered.

User Experience Design (UX)

Create seamless user interfaces that drive conversions and fuel a great brand experience.

Ideation

Using insights we can develop a strategic digital roadmap for your business. We’ll identify and implement best practice, and build on it for greater customer satisfaction, increased revenue and profitability.

Email

Build beautiful campaigns that achieve database growth, conversion optimisation, retargeting and segmentation.

CRM

Increase the benefit of customer acquisition, activation and loyalty program campaigns with effective strategy.

Social Media

Create meaningful content to engage with your audience and change a social user into a customer.

Analytics

Tackle your next business challenge with strategic direction informed by data based insights.

Apps

Ensure your brand is always in your customers’ pocket to constantly engage at the right moment in their journey.

Marketing Automation

Personalise brand communications to create a great customer experience.