The topics of digital commerce, customer experience design and multi-channel marketing have been dominating transformation agendas and filling blogs of digital professionals for years now. Just as businesses have changed and evolved in response to mobile technology, they now have an opportunity to extend that digital capability into their physical spaces to allow a better, more connected customer journey.
The focus of this webinar is how digital and a holistic view on customer experience extend beyond the browser into the physical domain of the store. We will discuss our own journey into this space (pun intended) and our approach solving in-store problems with technology.
Listen to the full webinar above with David Hodges and Nick Lehrain.